Terms of Service

Please read these terms carefully before using our service

Last updated: January 27, 2025

By accessing and using TaxAccountants.co.nz ("the Service"), you accept and agree to be bound by these terms and conditions. If you do not agree to abide by these terms, please do not use this service.

1. Acceptance of Terms

By accessing and using TaxAccountants.co.nz, you accept and agree to be bound by the terms and provisions of this agreement. Additionally, when using this website's services, you shall be subject to any posted guidelines or rules applicable to such services. Any participation in this service will constitute acceptance of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

TaxAccountants.co.nz is a matching and referral platform that connects individuals and businesses with qualified tax accountants and tax professionals in New Zealand. Our services include:

  • Matching services between clients and qualified tax professionals
  • Information and resources about tax services and professionals
  • Educational content and guides related to tax planning and compliance
  • Tools and calculators to help understand tax obligations
  • Platform for requesting and receiving quotes from tax professionals

We Are Not Tax Advisors

TaxAccountants.co.nz is a referral and matching service only. We do not provide tax advice, prepare tax returns, or offer professional tax services directly. All tax advice and services are provided by independent, qualified tax professionals. We do not employ tax accountants or provide accounting services.

3. User Responsibilities

As a user of our service, you agree to:

Provide Accurate Information

Supply truthful, accurate, current, and complete information about yourself and your business needs

Lawful Use

Use the service for lawful purposes only and in accordance with these terms

Respect Intellectual Property

Respect the intellectual property rights of TaxAccountants.co.nz and other users

No Disruption

Not attempt to disrupt, damage, or interfere with the service or servers

Account Security

Maintain the confidentiality of any login credentials and account information

4. Professional Relationships

When you are matched with a tax professional through our service, you should understand that:

  • Direct Relationship: You enter into a direct professional relationship with that tax professional, not with TaxAccountants.co.nz
  • Independent Contractors: Tax professionals in our network are independent contractors, not employees or agents of TaxAccountants.co.nz
  • No Party to Agreements: We are not party to any agreements, contracts, or arrangements between you and the professional
  • Service Quality: We are not responsible for the quality, accuracy, or timeliness of services provided by tax professionals
  • Fees and Payments: All fees, payments, and financial arrangements are between you and the professional
  • Dispute Resolution: Any disputes regarding services should be resolved directly with the professional

5. Disclaimers and Limitations

Service Availability

We strive to maintain continuous service availability but cannot guarantee uninterrupted or error-free access. We may suspend, modify, or discontinue the service (or any part thereof) at any time for maintenance, improvements, or other operational reasons, with or without notice.

Professional Qualifications

While we make reasonable efforts to verify that professionals in our network hold appropriate qualifications and registrations (such as CAANZ membership or IRD tax agent authorization), we do not guarantee their performance, expertise, or the outcomes of their services. We recommend conducting your own due diligence before engaging any professional.

Information Accuracy

We make reasonable efforts to ensure that information on our website is accurate and current. However, we cannot guarantee that all information is up-to-date, complete, or error-free. Tax laws and regulations change frequently, and you should always verify information with a qualified tax professional.

"As Is" Service

The service is provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

6. Limitation of Liability

To the maximum extent permitted by New Zealand law, TaxAccountants.co.nz, its directors, employees, partners, and affiliates shall not be liable for:

  • Any direct, indirect, incidental, special, consequential, or punitive damages
  • Loss of profits, revenue, data, or business opportunities
  • Services, advice, or work product provided by third-party tax professionals
  • Decisions made based on information obtained from our platform
  • Technical issues, service interruptions, or data loss
  • Unauthorized access to or alteration of your transmissions or data
  • Any errors or omissions in content or for any loss or damage incurred as a result of use of content

7. Intellectual Property Rights

All content on TaxAccountants.co.nz, including but not limited to text, graphics, logos, button icons, images, data compilations, and software, is owned by TaxAccountants.co.nz or its content suppliers and is protected by New Zealand and international copyright and other intellectual property laws.

Permitted Use

You may:

  • View and print pages from the website for your personal, non-commercial use
  • Use our tools and calculators for your personal tax planning

Prohibited Use

You may not:

  • Reproduce, distribute, modify, or create derivative works without our written permission
  • Use our content for commercial purposes without authorization
  • Remove any copyright or proprietary notices
  • Scrape or systematically extract data from the website

8. Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information. By using our service, you consent to the collection and use of information as described in our Privacy Policy.

9. User Content and Feedback

If you submit feedback, suggestions, reviews, or other content to us, you grant us a non-exclusive, worldwide, perpetual, royalty-free license to use, reproduce, modify, and display such content for the purposes of operating and improving our service.

10. Termination

We may terminate or suspend your access to the service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms. Upon termination, your right to use the service will immediately cease. You may also terminate your use of the service at any time by ceasing to access our website.

11. Governing Law and Jurisdiction

These terms and conditions are governed by and construed in accordance with the laws of New Zealand. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of New Zealand.

12. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to the website. We will update the "last updated" date at the top of this page. Your continued use of the service after any changes constitutes acceptance of the new terms. We encourage you to review these terms periodically.

13. Severability

If any provision of these terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be deemed severed from these terms and shall not affect the validity and enforceability of the remaining provisions, which will continue in full force and effect.

14. Entire Agreement

These terms constitute the entire agreement between you and TaxAccountants.co.nz regarding your use of the service and supersede all prior agreements and understandings, whether written or oral.

15. Contact Information

If you have any questions, concerns, or feedback about these Terms of Service, please contact us:

Legal Enquiries

We aim to respond to all enquiries within 5 business days.

Important Legal Notice

These terms constitute a legally binding agreement between you and TaxAccountants.co.nz. Please read them carefully and contact us if you have any questions before using our service. Your use of the service indicates your acceptance of these terms.